Travel Consultant Germany 24-40

Job description

Flighttix.de GmbH strives to be the most unburdened Travel Agency. Because of our booked success and the fast (international) growth which comes along with it, we are looking for a customer friendly Travel Consultant. 

 

Do you love to help Customers with your great communication skills and ability to solve problems? And are you passionate about working in the dynamic Travel Industry? Please read!

 

Your challenges and responsibility

Your main challenge is to guide our Customers through questions and problems concerning their bookings and confirmations. Actually, from A to Z, in a pro active way by all the resources you have, you make sure they stay a Happy Customer.

 

Concrete

  • You take care of a professional and kind handling of the online airline tickets;
  • You give advice to the Customers regarding their booked trips;
  • You are the link between our suppliers (airlines, hotels and car rental companies) and our customer;
  • Your Customer contact is by telephone, chat, social media and email.

Who are your team members?

You are part of our great team of (international) more then 7 Travel Consultants in Germany.

 

 

 

Requirements

Hard Skills

  • You speak fluently English and Native level German;
  • You are flexible to work on weekends and evenings;
  • Having experience in working in a GDS (Amadeus, Galileo) and/or working in the Travel Industry is a big plus.

Soft Skills

  • You have good commercial insights;
  • You are able te be patient and to empathize with the Customer;
  • You are very friendly and enthusiastic and always willing to help the Customer;
  • You love to take responsibility. 

What do we have to offer?

  • A competitive salary
  • An inspiring and very dynamic environment
  • An innovative, data-driven environment
  • A young, international team around you
  • Opportunities to develop yourself